Coolabah Shades is a proudly rural Australian-owned company. We design durable, affordable products that are tested in the bush for over 6 months to ensure they can handle tough conditions.

All of our products are tested right here in Australia—out in the bush—so we know they can withstand harsh weather, rugged terrain, and real-world use.

Our products are designed to perform just as well as leading brands but at a much more affordable price. We focus on quality, durability, and value—without the hefty price tag.

We do not offer refunds for change of mind, incorrect purchases, or general dissatisfaction. However, under Australian Consumer Law, you are entitled to a remedy if a product is faulty, defective, or not as described. In such cases, we will work with you to arrange a repair, replacement, or store credit.

Orders are usually dispatched within 2–4 business days. Delivery times depend on your location and courier services, especially if you’re in a remote or rural area. Tracking details will be emailed once your order has shipped.

At this stage, we only ship within Australia. International shipping may be added in the future.

You can reach us via our website’s Contact Us page or by emailing coolabahshade@gmail.com. Our team will get back to you as quickly as possible.